Welcome to the Segcitytours website. We inform you that both this website and our business comply with data protection regulations (Organic Law 15/1999 of 13 December on the Protection of Personal Data, Royal Decree 1720/2007 of 21 December approving the Regulations for the development of the Organic Law and other regulations in force). Also adapted to the new regulations of the General Data Protection Regulation (GDPR) of May 25, 2018.
Who is the Data Controller of your personal data?
Identity: Iniciativas Especiales S.L.
Registered Office: C/ Lavadero, 10 42150 Vinuesa -Soria
C.I.F. No.: B42196998
Email: info@iniciativasespeciales.es
Phone number: (+34) 629612215
For what purposes do we process your personal data?
We process the information provided by the user in order to manage requests for information made through the Web Site and, where appropriate, send commercial communications that may be of interest.
How long will we keep your data?
The personal data provided will be kept for five years.
What is the legitimacy for the processing of your data?
The legal basis for data processing is the user’s consent given by accepting the data processing clause.
In the forms of the Web Site, it will be necessary for the user to fill in the fields marked as “mandatory”. Failure to provide all the personal data required by Iniciativas Especiales may result in incomplete fulfillment of the request.
The user must communicate to Iniciativas Especiales their current personal data so that the information contained in their files is updated and error-free.
What are your rights when you provide us with your personal data?
Users may exercise their right of access to personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when the data is no longer necessary for the purposes for which it was collected. You may also request the limitation and opposition of the processing of your data, in certain circumstances and for reasons related to your particular situation.
Likewise, you have the right to revoke your consent at any time without retroactively affecting the processing of personal data carried out up to that time.
The user may exercise the aforementioned rights, under the terms and conditions provided for in current legislation, at the registered office of Iniciativas Especiales SL or request it by sending an e-mail to info@iniciativasespeciales.es.
In the event that you do not receive a satisfactory response and wish to make a complaint or obtain further information regarding any of these rights, you may contact the Spanish Data Protection Agency (www.agpd.es – C/ Jorge Juan, 6 de Madrid).
We also confirm that you do not need to provide us with your personal data to browse our website.
The cases in which you can give us some of your data are the following:
If you are our customer, supplier or collaborator.
If you write us through our contact form.
If you buy one of our products.
If you send us an email.
If you subscribe to our newsletter.
In each case, the data may be incorporated into our files, for which we are responsible for their management and processing. Do not worry about the security of your data, we take all the necessary security measures to ensure their protection and, in addition, we will only use such data for the purpose for which you have provided them to us.
Also, if you subscribe to our newsletter, you will receive news from our website, information about our products and promotions of our wonderful tours. We will not disclose the data on this list to third parties.
At any time, users who wish to exercise their rights of opposition, access and information, rectification, cancellation of their data and revocation of their authorization, can write us an email to info@iniciativasespeciales.es and we will contact them to attend their request.
Cancellation, Shipping and Returns.
Cancellation: Leisure services that must be given on a specific date or periodicity do not fall under the right of retraction. However, we establish a period of up to 48 hours.
Return and refund: Once the reservation and payment have been made, cancellations are accepted free of charge up to 48 hours prior to the reservation. After this period, a change of time/day will be considered depending on availability.
Shipments: as this is a service, it is provided at the point of departure, either from the facilities or from the place designated for the activity.
Virtual purchase: Users must be of legal age and have a credit/debit card or Paypal account to make a tour reservation. The cardholder is responsible for the transactions made with the card. The web www.segcitytours.es is a page with SSL security , (Secure Sockets Layer or Secure Sockets Layer) is a global security standard that allows the transfer of encrypted data between a browser and a web server.
Finally, we remind you that access to this website may involve the use of cookies, which as you know is information that is stored in your browser to facilitate your visit to our website. We leave you the link so that you can consult our cookies policy.
If you have any questions regarding the processing of your data and your privacy, please contact us at info@iniciativasespeciales.es.
